Frequently Asked Questions

Our friendly support staff are here to help you around the clock. If you need help regarding an order you’ve placed, please check the answers below or call us at 817-992-2705 and we’ll help you out.
Yes! We operate under a licensed Medical Director as required by the Texas Medical Board and are 100% compliant with all governing federal and state law. All our protocols are approved in accordance with these regulations. All our vitamins and products are provided by leading pharmacies and are FDA approved.
We require all our employees to be licensed Nurses and Paramedics with years of experience. All are certified by the state to administer IVs. Prior to being hired we ensure our staff is adequately trained to provide our clientele with the best possible experience.
Most feel the relief from their IV infusion within 20 to 60 minutes of receiving it. For instance, an individual that gets a Hangover Cocktail will feel relief within 30 minutes of getting their IV service. Relief will vary per infusion and patient symptoms.
If a person falls into the parameters that allows us to administer an IV, an individual can receive IV every 2-5 days depending on the outcome they are looking for. We do provide specific treatment plans (NAD treatments) that require individuals to receive IV’s every 1-2 days.
Absolutely! We know better than anyone else that sometimes our clients are too sick to get out of bed and come to us or have other commitments that make it difficult to get away, so, we will come to you! We do have a concierge fee that is applied to your service.
YES! We love coming to private parties and events. Nothing says boujee more than having an IV service on site to make sure your friends/family/coworkers do not get too out of hand or to help prevent a lingering hangover the next day. We also do Botox parties.
Unsure of what IV infusion to get? Don’t worry, our staff is well trained in the vitamins that will best benefit you and will gladly explain everything to you!
We do not accept insurance. We do however accept HSA, FSA, and Care Credit.
General Enquiries

General Enquiries

We’re here to help every day from 9am ‘till 6pm, call us 817-992-2705
Info & Complaints

Info & Complaints

Please email or call us, call us at 817-992-2705 or email mkelley.vipwellness@gmail.com
Service & Scheduling

Service & Scheduling

Please call us for free from 9am ‘till 6pm 817-992-2705 or mkelley.vipwellness@gmail.com